Front Office Module

Efficiently manage reception, patient registration, and daily operations

About the Front Office Module

The Front Office Module in Mr.Doctor Hospital Management System is designed to streamline patient reception, registration, and day-to-day administrative operations.

It integrates with OPD, IPD, Billing, and Appointment modules to ensure smooth workflows, minimize errors, and provide quick service for patients and visitors.

Front Office Module

Key Features

Patient Registration

Efficiently register new patients with all necessary details.

Appointment Management

Schedule and manage patient appointments with reminders.

Daily Operations

Manage front desk tasks including enquiries, calls, and visitor management.

Visitor Management

Track visitors and ensure smooth communication within the hospital.

Integration

Connected with Billing, OPD, IPD, and Appointment modules for seamless operations.

Secure Records

All patient and front desk data is securely stored and compliant.

How It Works

1. Patient Arrival

Patients arrive and are greeted by front office staff for registration or check-in.

2. Registration

New patients are registered with complete details and existing patients are updated.

3. Appointment Coordination

Appointments are scheduled, confirmed, or rescheduled based on availability.

4. Service Coordination

Patients are directed to appropriate departments with all necessary documentation.

Advanced Features

QR Code Check-in

Patients can check-in using QR codes for faster processing and reduced wait times.

Smart Notifications

Automated notifications for appointments, delays, and important announcements.

Digital Display Board

Real-time display of queue status, announcements, and hospital information.

Call Management

Integrated phone system for handling inquiries and appointment bookings.

Mobile Integration

Mobile app integration for patient self-service and remote check-in capabilities.

Queue Management

Intelligent queue management system with estimated wait times and priority handling.

Benefits of Front Office Module

Quick and efficient patient registration
Smooth appointment scheduling and reminders
Enhanced front desk operations with minimal errors
Integration with other hospital modules
QR code check-in for contactless service
Intelligent queue management system

Frequently Asked Questions

Patients receive a unique QR code via SMS or email after booking an appointment. They can scan this code at the hospital kiosk or show it to reception staff for instant check-in.

Yes, the front office module efficiently handles both scheduled appointments and walk-in patients with dynamic queue management and real-time slot availability.

The system tracks all visitors with digital registration, issues visitor badges, and maintains logs for security purposes while ensuring smooth hospital operations.