Notification Templates

Customize how your customers and staff receive important updates.

About Notification Templates

Keep your business communication professional and consistent by customizing your Email, SMS, WhatsApp, and System Notifications.

Define message formats for invoices, payments, and stock updates. Dynamic placeholders like {customer_name} and {invoice_no} automatically replace with real-time data, ensuring accuracy and personalization.

Notification Templates

Available Templates

Edit and manage message templates for different notification types

Email Notification

Used for invoices, payments, and system updates sent via email.

SMS Notification

Short alerts for payments, order confirmations, or stock updates.

WhatsApp Notification

Send updates and messages directly to customers via WhatsApp API.

System Notification

Displayed inside the admin dashboard for users and staff.

How Notification Workflow Works

Seamless communication between system and customers

1. Trigger Event

System triggers an event (e.g., invoice generated, payment received).

2. Template Applied

The corresponding message template fills placeholders with actual data.

3. Notification Sent

Message is sent instantly through the selected channel (Email/SMS/WhatsApp).

4. Analytics & Logs

Track delivery, read receipts, and manage logs for transparency.

Benefits of Custom Templates

Why every business needs personalized notifications

Frequently Asked Questions

Find answers to common queries about notification setup

Yes! You can configure multiple channels for the same trigger. For example, send both an email invoice and a WhatsApp confirmation.

Use placeholders like {customer_name}, {invoice_no}, and {amount}. These values are automatically replaced with real-time data during message generation.

Yes, all templates are securely stored and can be updated anytime from the Notification Settings panel.